Fees

All the Fees associated with Prospero products can be seen below. Should you have any queries, please do not hesitate in contacting us for further clarification.

Card Fee

Card Purchase feeFREE
Annual Card fee (every annual anniversary)€ 12.00
Card Replacement fee (Chargeable on order)€ 6.00
Card Renewal fee (Chargeable on order)FREE

Account Fee

Account Maintenance and Activation Fee (For Non-EU Residents)€ 50.00

Transaction Fees

ATM Withdrawal Fees 
- DomesticFREE
- EEA Subregion€ 2.50
- Europe but not EEA€ 4.00
- International€ 5.00
ATM PIN Unblock/PIN change€ 1.00
PIN Block/Unblock through Web PortalFREE
PIN Change request through Web Portal – PIN sent through SMS€ 0.50
POS Intra and InterregionalFREE
Unique transactions & Payments (Amounts < EUR 1,000)€ 1.00
Unique transactions & Payments (Amounts > EUR 1,001)€ 2.50
Cash advance through POS at Banks1.1% (Min €8.00)
FX fee3%
Load through Bank Transfers 
- Up to € 10,000FREE
- Over € 10,000€ 4.00
eWallet to eWallet Transfers – Payable by Sender€ 0.50
eWallet to eWallet Transfers – Payable by receiverFREE
SEPA Outward Payment (Amounts < EUR 1,000)€ 1.00
SEPA Outward Payment (Amounts > EUR 1,001)€ 3.50
Non SEPA Outward Payments (Amounts < EUR 2,000)€ 15.00
Non SEPA Outward Payments (Amounts EUR 2,001 to EUR 20,000)€ 35.00
Non SEPA Outward Payments (Amounts > EUR 20,001)€ 50.00
Chargeback handling – per chargeback€ 25.00
Inactive/Dormancy Fee (as per applicable terms * )€ 5.00
Rejected Payments€ 10.00
Provision of additional information of executed payment/change of payment instruction after dispatch of payment/processing of application for intermediation of payment/processing of payment order due to missing or incorrect data.€ 20.00
Load through Credit/Debit Cards3.5% (Min €1.50)
Load through Sofort2% (Min €1.00)
Refund fee (in the event that incoming funds are returned to beneficiary)Sepa/Non Sepa Fees Apply
Balance Enquiry Fees€ 1.00
The above mentioned fees exclude all and any ancillary fees which may arise from time to time on an adhoc basis as required.
* An email reminder will be sent if the Account is inactive or dormant for more than 6 months. If the account remains inactive after the 6th month an Inactive/Dormancy fee will be charged as from the 7th month